Privacy policy

At KOMAL Fashion (accessible from https://samishafashion.myshopify.com/), the privacy of our visitors and customers is one of our top priorities. This Privacy Policy document outlines the types of personal information collected, recorded, and how we use it.

If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us.

1. Information We Collect

When you visit or make a purchase from KOMAL Fashion, we collect personal information that you provide to us directly:

Personal Identity Details: Name, owner contact details, and shipping/billing information.
Contact Details: Email address (komalfashion72@gmail.com) and mobile/WhatsApp number (9016358273).
Order & Payment Details: Delivery address, item details, order history, and payment status (handled securely via third-party payment gateways).
Device & Usage Data: IP address, browser type, device information, and browsing patterns collected automatically via cookies while navigating our Shopify store.

2. How We Use Your Information

We use the information we collect for various business operational purposes:

To process, fulfill, and deliver your orders placed on KOMAL Fashion.
To communicate order confirmations, tracking details, and updates regarding your order status.
To respond to customer support inquiries, grievances, and feedback.
To prevent fraud, secure payment transactions, and maintain website integrity.
To comply with legal and regulatory tax obligations under Indian laws (GST & Udyam compliance).

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal data to third parties. We share information only with trusted service providers necessary to complete your order:

E-commerce Platform: Hosted on Shopify, which stores store data securely.
Logistics & Delivery Partners: Third-party courier partners to ship your packages to your address.
Payment Gateways: Secure RBI-authorized payment processors (such as Cashfree, PayU, or Razorpay) to handle online transactions safely.
Legal Compliance: When required by law, court order, or government regulation.

4. Cookies & Tracking Technologies

Like any other e-commerce website, KOMAL Fashion uses 'cookies' to enhance customer browsing experience, keep track of shopping cart items, and optimize site responsiveness. You can choose to disable cookies through your individual browser options, though some features of the site may not function properly as a result.

5. Data Security

We implement industry-standard administrative and technical security measures to protect your personal information against unauthorized access, loss, or misuse. All payment transactions are encrypted using Secure Socket Layer (SSL) protocol.

6. Your Rights & Data Retention

You have the right to request access to, correction of, or deletion of your personal data stored with us. We retain your transaction records only for as long as necessary to comply with legal, tax, and accounting reporting requirements.